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Covid is affecting everyone and despite our best efforts some of our team within our wider group, have tested positive and are now self-isolating at home.
As a result of these staff shortages, our services will be limited as we will need to provide an emergency service for sick or injured pets from our sister branches. We may need to re-schedule some of our routine appointments to achieve this and we ask you for your understanding if this impacts you and your pet.
We know this is not ideal, but it is the best way for us to continue to provide veterinary care for sick pets at this unprecedented time.
Our remaining staff are working extra hard, coming in on days off to cover for absent staff so please be kind to them and consider if your requests are truly urgent or if they can wait, they are doing everything possible to make sure that we are here for you when you need us.
However, please do not put your pet at risk if they are in need of veterinary care, if you are unsure please call us and we can advise you as to the best course of action.
Just like you, we are passionate about pets – in fact we have been caring for local pets for more than 30 years. Our practice in Tarvin is at the heart of the community, where we hope a routine trip is all you’ll ever need. From vaccinations and neutering to check-ups and pet passports we’ve got it covered.
Led by our head vet Richard Nolan, our small and friendly team are on hand to make your visit go smoothly. And for added peace of mind, our practice carries the Royal College of Veterinary Surgeons Small Animal Practice accreditation. This plus our wealth of experience makes us the trusted choice for your pet.
Not only do we treat the usual host of cats, dogs and rabbits – our practice in Cheshire offers an excellent range of Avian Veterinary Services. Whether you are local or based further away we offer services for all and treat everything from game birds and commercial poultry to pure-breeds and racing pigeons. We have our own dedicated in-house laboratory for rapid results and diagnosis.
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VERY IMPORTANT CLIENT INFORMATION
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Please respect our team
Covid has had a huge impact on our sector which means that we have fewer appointment times and fewer vets to look after an increased demand for our services.
Whilst the majority of clients understand the measures we are taking to ensure we can remain open, a small minority are verbally abusing our team members.
This will not be tolerated, and, if we feel your behaviour is unacceptable, we reserve the right to end the telephone conversation or ask you to leave the premises.
Emergency care must take priority but we will, as always, do our best to help
Thank you for your understanding